Delivery charges are AUD$9.95 regardless of quantity and any order over AUD$69 receives FREE SHIPPING anywhere in Australia.
Please allow 1-6 working days for standard delivery to metropolitan areas (or 3-10 working days for rural areas).
After ordering online, you will receive an email confirmation from Famous Footwear containing your order details. We will normally confirm receipt of your order within a few minutes of ordering.
Delivery is only available within Australia, and a signature is required upon delivery of all parcels.
Each transaction is eligible for postage to one address. An additional payment will be required for items to be shipped to a secondary address, please contact our online customer service team to process the additional payment on (07) 5563 3055 (9-5.30 Mon - Thurs, 9-4 Fri AEST - Phones unattended on weekends and Public Holidays) or email firstname.lastname@example.org. Alternatively the customer can opt to place seperate orders, one for each address.
Parcels cannot be left unattended due to security concerns and protection against lost/theft etc. If you are not home at the time of delivery, Australia Post should leave a calling card to advise of the attempted delivery, and your parcel will be taken to your local Post Office awaiting your collection.
Once your order is processed and shipped with Australia Post eParcel, we will send you a tracking number via email and you can track your order via http://www.auspost.com.au/track. Please allow a few hours for your parcel consignment note number to be registered in the Australia Post tracking system.
Please allow up to 4 working days for parcel to be dispatched.
*** Please allow extra days for orders to be dispatched over the Xmas and NYE period due to Public Holiday closures with Australia Post. Shipping time frames will resume as normal after January 4th 2017. ***
As our Distribution Centre is located on the Gold Coast Queensland please allow a few extra days for delivery to Western Australia and Tasmania.